Category Archives: Philosophy

It’s Not How Good You Are…

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It's Not How Good You Are...

 There was a curious coincidence in my house on Saturday afternoon.  I was picking up around the house and thinking about our Effective Interviewer Conference.  [If you interview and hire by ‘instinct’, you need to go].  I was thinking about all the interviews I’ve ever done. I wondered if there was any job I’ve ever interviewed for that didn’t need people skills.  And I couldn’t think of one. 

 At the same time, I had the TV on, playing reruns of Project Runway.  Dani can’t believe that I can stand the drama, but
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Back Up.

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One of the blogs I (Wendii) read is about the crazy things that happen in customer service. There’s stories from fast food places, call centers and stores, both from the side of the people working there, and from the side of the customer. There’s stories of people who don’t understand that combining purchases will reduce their cost and insisting on buying things separately. There’s people who don’t understand the difference between their username and their password. There’s all sorts of light relief for when I need a break. 

What surprises me is that there’s stories about craziness from both sides of the divide. Why don’t we Continue reading Back Up.→